Privacy Policy
This Privacy Policy applies to Ohmaia Scent Free (ABN 32 026 291 861), a sole trader business. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
Information We Collect
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the store, and information about how you interact with the store.
When you make a purchase or attempt to make a purchase through the store, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
How We Use Your Information
We use the Order Information that we collect generally to fulfil any orders placed through the store (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our store.
Sharing Your Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. This includes:
- Payment processing services, such as Shopify Payments and PayPal, to securely process your payment information
- Google Analytics, to help us understand how our customers use the store, you can read more about how Google uses your Personal Information here
- Meta (Facebook and Instagram), for advertising purposes, as described in the Behavioural Advertising section below
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Overseas Disclosure
Some of the third parties we share your Personal Information with, including Meta and Google, are based overseas, primarily in the United States. This means your Personal Information may be stored, processed, or accessed outside Australia. These providers have their own privacy and security practices in place, and we encourage you to review their respective privacy policies for further detail.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We use Meta (Facebook and Instagram) advertising tools, including the Meta Pixel and Conversions API, to understand how customers interact with our store and to improve the performance of our advertising. This involves sharing certain personal information with Meta, such as your name, location, email address, and browsing activity on our site, for the purpose of ad targeting and measurement. You can find more information on how Meta handles this data in Meta's Privacy Policy.
You can opt out of targeted advertising by visiting the following links:
Your Rights (Australian Privacy Act)
Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Data Retention
When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Cookies
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
This policy was last updated on 28 July 2026.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided on our website.